Error 502 bad gateway cloudflare

What is the name of the domain?

alshahin-eg.net

What is the error number?

502

What is the error message?

bad gateway cloudflare

What is the issue you’re encountering

bad gateway cloudflare

What steps have you taken to resolve the issue?

i checked the certificate and it is valid, local server date time, local proxy services, tried to use cloudflare as DNS only and the problem was solved but i want to user proxy service from cloudflare, i allowed cloudflare IPs in Firewall allowlist.

Screenshot of the error

I get a 522 (timeout) when I try to open the page.

Can you change to DNS only again?

the problem appears after logging as in the attached image this is the first page and after login all users get the error 502

Can you say when exactly this issue started?

from 2 days ago for all users 15-04-2025 and before that it happened with little users but refreshing the page could solve the problem but from day 15-04-2025 all users get this error

Can you create a support ticket (category:account) where you share the exact URL where this hapoens?

If you share the ticket # here, I’ll ask someone to look into it. Just to confirm, is this a free CF plan?

I can not create a ticket which i am on a free CF plan

Yes, you can create a ticket.

1 Like

Also, out of curiosity, which web server are you using? IIS by any chance?

And again, you can create a ticket if you select the category Account.

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