Error 500 creating api token

[user6253]

Hi,
When I try to create an api token for my domain, I get the following error message :
API Request Failed: POST /api/v4/user/tokens (500)
I tried with the following settings:
“Toutes les zones - Vider le cache:Vider, Réglages Zone:Modifier”
I tried several times, at different times, on different browsers but I still have the same error even though I have already managed to create tokens with the same values ​​on other domains.
The problem has already been posed on the community but without result

Failed to create token

I tried to create token like this [image] and then I got an error info API Request Failed: POST /api/v4/user/tokens (500) If Zone Resources is changed to Specific zone or All zones from an account like this [image] I got another error saying Don't have access to "com.cloudflare.api.account.zone.[hex]" (Code: 1001) I switched to Firefox and Chrome, but this error keeps unchanged. Many thanks for any advice.

API Request Not Working

Hello, I am a newbie that is following the directions to create a CloudFlare API Token to use with the WP Fastest Cache plugin. Unfortunately, I always get the message "API Request Failed: POST/ api/v4/user/tokens (500). So I am unable to supply my cache plugin with a token. Any suggestions on how to fix this error?

can you help me solve this problem?
cordially

[domjh]

Hi @user6253,

I escalated those two previous threads at the time and was told that a ticket would be required to troubleshoot this. Do you have a ticket open?