Hi,
When I try to create an api token for my domain, I get the following error message :
API Request Failed: POST /api/v4/user/tokens (500)
I tried with the following settings:
“Toutes les zones - Vider le cache:Vider, Réglages Zone:Modifier”
I tried several times, at different times, on different browsers but I still have the same error even though I have already managed to create tokens with the same values on other domains.
The problem has already been posed on the community but without result
I tried to create token like this
[image]
and then I got an error info
API Request Failed: POST /api/v4/user/tokens (500)
If Zone Resources is changed to Specific zone or All zones from an account like this
[image]
I got another error saying
Don't have access to "com.cloudflare.api.account.zone.[hex]" (Code: 1001)
I switched to Firefox and Chrome, but this error keeps unchanged.
Many thanks for any advice.
Hello, I am a newbie that is following the directions to create a CloudFlare API Token to use with the WP Fastest Cache plugin. Unfortunately, I always get the message "API Request Failed: POST/ api/v4/user/tokens (500). So I am unable to supply my cache plugin with a token. Any suggestions on how to fix this error?
can you help me solve this problem?
cordially
domjh
September 1, 2021, 10:29pm
#2
Hi @user6253 ,
I escalated those two previous threads at the time and was told that a ticket would be required to troubleshoot this. Do you have a ticket open?
1 Like
Le 2021-09-01 23:39, domjh via Cloudflare Community a écrit :
domjh [1] MVP '19 - '21
September 1
Hi @user6253 [2],
I escalated those two previous threads at the time and was told that a
ticket would be required to troubleshoot this. Do you have a ticket
open?
Visit Topic [3] or reply to this email to respond.
To unsubscribe from these emails, click here [4].
Links:
[1] Profile - domjh - Cloudflare Community
[2] Profile - user6253 - Cloudflare Community
[3]
Error 500 creating api token - #2 by domjh
[4]
Cloudflare Community
Hi,
thank you for your comeback. sorry to answer so late but I did not have
access to my mailbox. yes I opened a ticket ( 2245678 )but it was closed
automatically by the robots.
I still try to create a token today and I still have the same error:
API Request Failed: POST /api/v4/user/tokens (500)
can you help me please ?
domjh
October 4, 2021, 10:45am
#4
I’ve escalated this topic and your ticket to the support team.
Hi, I still have no feedback from this incident. Please help me !
domjh
October 30, 2021, 10:11am
#7
You should have received a follow-up in ticket #2272411 about this. Have you not received that?
Hello,
I have already answered the same question twice, then I have no more feedback and my ticket is automatically closed
Chris M. (Cloudflare)
17 oct. 2021 à 09:00 UTC−7
Hello,
Thank you for the update. Could you provide information about the following please?
Do you only get this error when trying to create a token with the settings you specified?
“Toutes les zones - Vider le cache:Vider, Réglages Zone:Modifier”
Or do you get this error on any token request?
Chris M.
Technical Support Engineer | Cloudflare
Search the Cloudflare Community for advice and insight.
Here is my answer :
"
Hi,
Sorry but I have this error with any settings !
whether with the models or with the personalized token I always have the same error.
Thanks
"
domjh
October 31, 2021, 9:51pm
#10
@user6253 , can you confirm this is ticket #2272411 that you are replying in?
cc @Chris_M
Has this been resolved? I am getting the same error. @domjh @user6253
RedDave
December 9, 2021, 2:48am
#13
I too am getting the same error message:
API Request Failed: POST /api/v4/user/tokens (500)
I also get an error when accessing Preferences: Authentication error (Code: 10000)
Is this a widespread issue? Seems like an outage.
1 Like
Hello, having same error, Cant create a new topic. How is this fixed?