Error 429 when doing actions on website

Hello,

We have a Magento 2 website and we do some actions in back office, we have sometimes an error 429 that is thrown. I thought it was sent by functionnality Rate Limiting but it is not activated in Adopt’ Account.
How can I fix this error?

Thank you for your help.

Regards,
Anthony HERVE

429 means “too many requests”, so it may be some sort of hard-coded rate limit (or a rate limit at your host, and not in magento). Since all connections to your server come from a limited number of IPs, CF may be getting rate limited.

Make sure you whitelist Cloudflare IPs https://cloudflare.com/ips and restore visitor IPs https://support.cloudflare.com/hc/en-us/sections/200805497-Restoring-Visitor-IPs

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