Error 1315 to create a new domain register free plan

We are creating a new domain register but when trying to select a free plan and saves the changes, occur thir error: “Refer to https://cfl.re/3VUQyyL for assistance. The zone you are trying to upgrade is marked as Do Not Upgrade. (Code: 1315)”

Hi everyone, sorry but that is first time I’m open a issue on community. Should I receive any message by mail or should I take a look frequnetly on community page?
My client depends that to works your website.
Thanks in advance.

Hello @servicedesk11. What domain are you having this error with?