I have two accounts in cloudflare, but both accounts I received this errors.
count 1: I received the error 1255, and i can’t change my credit card.
count 2: Showing 1292 and i need to pay the account, but the all invoice are payied.
Ticket: #3176342 and 3176517
Help me cloudflare.
One of those tickets are under a different account than what you are using here. The agent will need to work with you on the tickets.
Hi @rodrigo.oliveira. I’m sorry to hear that you are facing issues with billing. Your tickets have been sent to the appropriate team. Further communication will be done through the tickets.
Thank you for your understanding.
Any answer about the tickets? This is my another topic in the forum about that.
The all it’s in the topic - HELP-ME (payment and errors)
Jalamilla, could you help-me?
We have our billing team working on your ticket’s and you will receive feedback on the ticket’s, so I will close this post.
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