Error 1016 on main domains, but subdomain working fine

Hi everyone,
I have a website with sub-domains. Last 2 days my website and emails stop from Cloudflare and asked to change DNS. I changed but start many problems.

  • All subdomains working but the main website not working ( Error 1016)
  • Also Emails not working
  • Cron jobs not working
    I have a dedicated server with dedicated IP’s. Each subdomain hosted in one Cpanel as well.

Please help me to solve this issue
Regards!
2020-03-20 21_39_11-Window|324x500

Website Analysis: https://dnsviz.net/d/www.ava360.com/dnssec/
website: www.ava360.com
I added screenshot of all DNS

You have a CNAME for www that points to ava360.com, but (as the warning at the top of your DNS page says), you don’t have a DNS record for ava360.com. It should most likely be an “A” record like all the other entries.

Hi Sdayman,

Thanks for your fast support, Now website working but emails not working.
I attached the screenshot of DNS management.
Please let me know have to add other Mx for my emails as well.

Appreciate
Amir

Those email entries need to be set to :grey: (imap, mail, pop, smtp). Webmail can stay :orange:, as that’s HTTP/S traffic.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.