Error 1016 / HTTP Error Code 530 for Hubspot CNAME

Hi there,

I’m trying to use Hubspot pages with my Cloudflare-enabled domain. It all looks correct to me.
I’ve setup a CNAME entry for content.domain.com that points to the provided 6821776.group26.sites.hubspot.net.

~
➜ dig cname content.domain.com

; <<>> DiG 9.10.6 <<>> cname content.domain.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36303
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 13, ADDITIONAL: 27

;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 4096
;; QUESTION SECTION:
;content.domain.com.		IN	CNAME

;; ANSWER SECTION:
content.domain.com.	300	IN	CNAME	6821776.group26.sites.hubspot.net.

The cname entry is “DNS only”, no Cloudflare proxy.
DNSSEC is not enabled for the domain.
I have no * entries on the domain.

It seems to me the problem occurs because Hubspot also uses Cloudflare. But why is Cloudflare even doing anything here is it is supposed to be “DNS only”?

I’ve already created Hubspot support and they have analyzed the issue, said everything was ok and asked me to contact Cloudflare support to tell them to “unblock the [content.domain.com] domain”.

Please advise

Best,
Dario

#2454952

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