Error 1016 for CNAME record trying to create subdomain

I am trying to create a subdomain that points to an external website using a CNAME record. I set up the CNAME record and pointed to the correct site, but when I go to the subdomain I see Error 1016.

Any idea how to fix this?

In order for websites not on your account to CNAME to yours, you first need to create and validate a matching custom hostname

Very helpful! I’ve just done this… If I’m pointing to an external domain (owned by another company), what do I need to have them setup on their side to make this work?

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