What is the name of the domain?
N/A
What is the error number?
What is the error message?
BEING RATE LIMITED, THE OWNER OF THIS WEBSITE HAS BANNED YOU TO ACCESS
What is the issue you’re encountering
Dear Cloudflare Support Team, We hope this email finds you well We are writing this email to bring your attention to a critical issue we are experiencing as a Translation and US Visa Services Office, that is affecting our ability to schedule visa interview appointments with the US Embassy in Amman, Jordan using their official website Taking into consideration that many of our clients are elderly and who are lack of experience in dealing with this website, making it difficult for them to navigate the appointment scheduling process effectively. We have observed frequent and continuous errors 1015 due to Cloudflare Security Policies, which are causing delays and complications in the appointment booking system. This situation is particularly challenging our clients who are struggling to complete the scheduling process. Given the importance of this service for our clients, we kindly request a comprehensive and long-term solution to solve this problem completely. We are available to discuss potential arrangement, including a paid annual subscription if it ensures a more reliable and seamless cooperation. We can provide you with all official documents related to our office to confirm that we are accredited and registered with the Jordanian Government. Taking attention to this issue would be greatly appreciated, please let us know how to proceed to solve it effectively. Thank you for your assistant Best Regards
What steps have you taken to resolve the issue?
RESTART THE DEVICE, WAIT FOR 15 MN, OR CHANGE THE CONNECTION NETWARK
Was the site working with SSL prior to adding it to Cloudflare?
No
What is the current SSL/TLS setting?
Off
What are the steps to reproduce the issue?
SCHEDULE MORE THAN ONE APPOINTMENT AT THE US EMBASSY WEBSITE
