Error 1015 - can't purge the page and SSL not working

Website, Application, Performance Getting Started
1

Answer these questions to help the Community help you get started.

What is the domain name?
ichannel.cloud

Have you searched for an answer?
Yes

Describe the issue you are having:
I added the site on another Cloudflare profile first and it worked properly.
I then deleted from it and added to a new profile (I changed the Nameserver), but the site actually is not working with the SSL protocol, when it worked in the older profile.

Thanks,

What error message or number are you receiving?
On purge error I received error 1015

What steps have you taken to resolve the issue?

  1. Create SSL
  2. Enable and disable https redirect

Was the site working with SSL prior to adding it to Cloudflare?
It doesn’t have SSL on the domain, but with the old profile that wasn’t a problem

Have you tried from another browser and/or incognito mode?
Yes

2

That generally is a problem and means your site is not secure. You should fix that first and that will probably also fix any other issues.

I would suggest to pause Cloudflare first.

3

Hi @stefano.lanzi can you DM me your zone tag or zone name and I can take a look at the purge issue for you.

Thanks

4

Hi,
I checked this morning and it works perfectly :slight_smile:
Thanks,

Regards,
Stefano

1 Like
5

Did you make sure you are on Full Strict?

6

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