Error 1014 with Groove CM

Hi my websites/funnels are down with error 1014 CNAME Cross-user Banned. It has been working fine since last 2 years and suddenly it is showing this error. How to fix it it.

I don’t have different cloudfalres accounts. I have only one Cloudflare account and all domain are in it.

I use a funnel software called Groove CM to host my funnels and websites.

Please help.

The Error 1014: CNAME Cross-User Banned error happens when you are pointing from one Cloudflare domain to another across different customer accounts. The solution to this is to configure the hostname you want as a Software as a Service (SaaS) hostname on Cloudflare.

How to resolve

You should add a custom hostname in the account & domain you are pointing to using our Cloudflare for SaaS product. Cloudflare for SaaS allows the customers of SaaS providers to CNAME their custom domains to the SaaS provider. This offers SaaS customers the benefit of a branded and encrypted vanity domain.

Free for up to 100 hostnames, 10c each after

On all self-service plans you can add up to 100 hostnames for free, with $0.10 for each additional hostname above 100.

Get started now

To learn more about how to configure this immediately, visit Get started with SSL for SaaS.

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