Error 1014 - please help!

Website, Application, Performance DNS & Network
1

What is the name of the domain?

www.BeABetterCommunicator.com

What is the error number?

1014

What is the error message?

CNAME Cross-User Banned

What is the issue you’re encountering

People are going to my website and are getting this message. This is hurting my business as people are unable to purchase my training!

What feature, service or problem is this related to?

I don’t know

Screenshot of the error

1000011494.jpg
1000011494.jpg1080×2400 208 KB

2

Hello,

By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain (www.example.com :arrow_upper_right: CNAME to api.example.com) and across zones within the same user account (www.example.com :arrow_upper_right: CNAME to www.example.net :arrow_upper_right:) or using our Cloudflare for SaaS :arrow_upper_right: solution.

Another common cause is connecting a custom domain to an R2 bucket, where the domain is an active zone with the zone hold feature enabled.

Kindly review this document for the resolution : Troubleshooting Cloudflare 1XXX errors | Cloudflare Support docs

3

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