Error 1014: CNAME Cross-User Banned (?)

My current setup is this:

#Account 1:
A sub domain com -> IP (proxied)

#Account 2:
CNAME domain2 com -> sub domain com (proxied)

I tried switching off Account 2’s proxy settings (grey cloud) but that still resulted in the same cross-user banned error. How can I fix this? Should Account 1 upgrade to pro account?

You cant point to a hostname which is proxied on another account. Why cant you specify the IP address?

the other account would be a client, I do not want to expose the IP address of my server to them.

In that case your setup wont work. You might be able to use something like a CNAME setup, but that would require a higher plan and you would need to talk to sales.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.