Error 1014 CNAME Cross-User Banned with

Error 1014 CNAME Cross-User Banned with
I want to add CNAME for

I setting follow tutorial
DNS configuration - GitBook Documentation


Can you share a screenshot of the record you have added?

Hi, can you open a support ticket if you still need this lifted? You can see more about 1xxx errors here, and 1014 errors require support to make a configuration change.

Common cause

By default, Cloudflare prohibits a DNS CNAME record between domains in different Cloudflare accounts. CNAME records are permitted within a domain ( CNAME to ) and across zones within the same user account ( CNAME to ).


To allow CNAME record resolution to a domain in a different Cloudflare account, the domain owner of the CNAME target must contact Cloudflare Support and specify the domains allowed to CNAME to their target domain. A Cloudflare Pro, Business, or Enterprise plan is required on the target domain for Cloudflare Support to change default CNAME restrictions.