Error 1014 CNAME Cross-User Banned for my sub domain on WP Engine

Website, Application, Performance DNS & Network
1

What is the name of the domain?

hgbcmmmprod.wpenginepowered.com

What is the error number?

1014

What is the error message?

Error 1014 Ray ID: 90abff42ebe815c3 • 2025-01-31 19:09:37 UTC CNAME Cross-User Banned

What is the issue you’re encountering

pointing to my subdomain

What feature, service or problem is this related to?

DNS records

2

What domain are you pointing at WPEngine with from your Cloudflare account (if any?). The WPEngine domain you posted seems to work ok.

3

mastermind.healthbusinessgrowthcollective.com

4

WPEngine use Cloudflare so check with WPEngine that the custom domain is correctly set up on their side.

Your records are “DNS only” at the moment so the Cloudflare DNS end in your account is ok (you can proxy it later when it is working to benefit from O2O)…
https://cf.sjr.dev/tools/check?75d191687716403f9ff82cf242307196#dns

2 Likes
5

There was a whole set up in WP Engine I hadn’t done. Didn’t know I needed to do that too. THx for pointing back to them.

1 Like
6

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