Error 1014 CNAME Cross-User Banned (

Hello, I have a CNAME directed to a webstore and have had it there for the past 12 months with no issue. Recently I have been receiving the error " Error 1014

Ray ID: 6482e55f6b313e5e • 2021-04-30 18:39:59 UTC

CNAME Cross-User Banned"

The orange cloud is not ticked, and I have tried re-adding it numerous times. Not too sure what to do

It sounds like the tebex configuration no longer recognizes your domain’s hostname as being allowed to point to them. You’ll have to ask them if they can fix that.

Interesting, I’ll reach out to them to see what they have to say

1 Like

I was going to suggest having just switched to Cloudflare, while previously they weren’t using it, but that doesn’t appear to be the case.

1 Like

This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.