Error 1000 Ray ID: 470b0127e3fa98ef • 2018-10-28 05:29:24 UTC DNS points to prohibited IP

our website was injected by some malwares and we cleaned it by sitelock.com, we noticed that every thins is clean and fine, they provide me two IP addresses of their firewall to set in Cloudflare and its done by hostgator as our service provider more than 14 hours ago, but still our website wont load and shows the same error, so please help us to solve this issue.

I’ve never heard that this ist caused by an infected site.

https://support.cloudflare.com/hc/en-us/articles/200171976-Error-1000-DNS-points-to-prohibited-IP

Hi MarkMery and thanks for your reply.We just followed the link you provided and still noting solved.

What IP addresses did your web host give to you? A screenshot of your DNS tab would also help.

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