Error 1000 - DNS points to prohibited IP - What do I change?

I changed the name servers and my site stopped working.

I have checked the solutions and I’m not sure what to change the IP address too and which a name.

Which one do I choose?

I also tried changing the name servers back and it still didn’t work.

All of the A and AAAA records are wrong. You probably added the zone when it was already active on Cloudflare. You need to change or delete all of them, entering the IP address(es) where your web server is running. You will get this from your web hosting provider.

Where do i get the right IP address from?

As previous stated. This is something this community cannot help you with.

1 Like

Yes I read that. Where do I find it? Cloudflare is my provider.

Cloudflare is not your hosting provider. You must have a web server somewhere that is serving your assets, and probably running a CMS like Wordpress. Maybe ask whoever looked after this domain before you did?

The company has gone bust. How do I find out who my web hosting provider is?

Is this IP at the bottom the right one?

Ok, I found out is woocommerce. Here is the IP 192.124.249.168

I changed it now it says this

What do I do?

Ok, I found out is woocommerce. Here is the IP 192.124.249.168

I changed it now it says this


What do I do?