It was down for a while but then it worked and now it doesn’t again?
I’ve read other articles about this issue but mine might be different and I need a literal hand to hold as I am a tech noob who can’t understand. Please help!
You probably don’t want to receive severed hands in the mail.
If it’s just a straight redirection, try this, including the IP address for your ‘www’ “A” record in DNS. Except make the Forwarding URL the “leads” address you linked to in your post.