ERR_TOO_MANY_REDIRECTS with CNAME record


#1

Hello,

I have setup a sub-domain with cname record and its causing ERR_TOO_MANY_REDIRECTS issue.

I have read suggested article about this. But this record value belong to zoho books. So i can’t look at apache settings or any other configuration.
https://www.zoho.com/books/

This is the value for cname record:
books.cs.zohohost.com

I’m using flexible SSL for main website and i read that flexible SSL support only single sub-domain in a community topic. So i removed other cname and A records but its still not working.

Also created a page rule to Always USE HTTPS for sub-domain. I posted a request ticket (#1486659) earlier but haven’t heard back from support yet. Can someone please help me to figure out as how to fix this issue?

Thanks


#2

It’s probably your server redirecting to HTTPS, but Flexible SSL uses HTTP.

Have you tried Full SSL (not Full/Strict)?


#3

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