Err redirected you too many times

[dome.elali]

I was doing some edits on the on an existing wordpress website, I installed a cache plugin and the website just crashed, I’m trying to get it back online but it keeps redirecing and giving me this error: “err redirected you too many times.” please help, I need to get this site back up asap

[Lumito]

Welcome to the community!

Have you tried pausing Cloudflare for your website? Pause it (should be in the domain overview tab), and then try again. If it doesn’t work, re-enable Cloudflare.

I’ve found this #CommunityTip that may be useful:

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. [D…

Also, you could forcefully disable the plugin by moving it out (or deleting it, but it isn’t recommended) from the wp-content/plugins directory, and then reloading the webserver and PHP. This may work for some cases, and not for others.

Hope it helps!