Emby Remote Access Stopped Working

[juliociamarra]

What is the name of the domain?

jgcmedia.net

What is the error number?

No visible error

What is the error message?

No Error Message

What is the issue you’re encountering

My remote access connection using an external domain name stopped working suddenly. My family has been accessing my Emby Server remotely for awhile. I moved my domain name to Cloudflare and it’s been working well until today. It suddenly stopped working. Any ideas on why? Please let me know if you need any additional information. Thanks for your help.

What steps have you taken to resolve the issue?

I’ve tried accessing my domain from a couple different devices, but no success

What are the steps to reproduce the issue?

Just try to access the domain name I mentioned above - please

[juliociamarra]

When I ran a Speed Test from Cloudflare, I received the following message:

The page has loaded too slowly.
It has exceeded the maximum time limit.

Any help with resolving this would be greatly appreciated.

[juliociamarra]

PROBLEM SOLVED: The WAN IP Address for my local network has changed. Once I update the Cloudflare DNS “A” Record IP Address, my remote access started working again.

Naive question: Why is my WAN IP Address changing and is there a way to prevent this? Thank you