Emails stopped working after changing name servers

[matt34]

I switched my nameservers for https://www.boardnbones.com to Cloudflare but when I did my emails stopped working in Outlook (my main mail client) and IOS (my phone).

So I started to try and solve the issues and I checked the DNS settings in Cloudflare. I think they are correct, however, I have read the replies to similar queries here and I don’t understand how this applies to me or what I need to do.

I am a writer, I have no idea how to solve this and so would love it if someone could explain it to me like I was a 5 year old.

Actually, a slow 5 year old who is at the back of the class eating crayons.

Seriously though I don’t know enough to know how to explain the things I have done to solve this problem so I could do with a full explanation if anyone can help.

Thank you so much for looking.
Regards
Minki

[neiljay]

Hello there,
In order to get the emails work, MX record is essential.

@matt34

So I started to try and solve the issues and I checked the DNS settings in Cloudflare. I think they are correct, however, I have read the replies to similar queries here

I assume you’ve checked this at least:

Deprecated - Email Troubleshooting

This tutorial is deprecated in favour of Troubleshooting email issues · Cloudflare DNS docs

Archive

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. <a href="https://youtu.be/hLKyUWQcu08">…

The above will guide you step by step.

[matt34]

Thank you very much for your help.

This solved the issue but then I had the triangle warning next to the MX record that says “This record exposes the IP address used in the A record on mail.boardnbones.com, which you have proxied through Cloudflare.”.

I then switched the orange cloud off and a new triangle appeared saying
“This record exposes the IP address used in the A record on autoconfig.boardnbones.com. Enable the proxy status to protect your origin server. Learn more.”

So I thought I would do the same thing for the A record and then another triangle appeared next to the A record and I had two lots of information.

I kept doing this until the warnings were gone and now my record looks like this:

Is this OK to have so many DNS-only records? There is only one that says proxied.

Thank you so much for your help, it really is appreciated.
Minki

[neiljay]

@matt34

had the triangle warning next to the MX record that says “This record exposes the IP address

Nothing to worry about if that’s for mx record. Read more information on it here:

Deprecated - An A, AAAA, CNAME, or MX record is pointed to your origin server exposing your origin IP address

This tutorial is deprecated in favour of Exposed IP addresses · Cloudflare DNS docs

Archive

This tutorial post covers the following messages: Some of your DNS only records are exposing IPs that are proxied through Cloudflare or <a href="https://community.cloudflare.com/t/an-a-aaaa-cname-or-mx-record-is-pointed-to-your-origin-server-exposing-your-origin-ip-address/67604">This record exposes the IP behind</a> example.com which you have proxied through Cloudflare. To fix thi…

[neiljay]

@matt34

I kept doing this until the warnings were gone and now my record looks like this:

A record for boardnbones.com is set to DNS only. You need to proxy it