Hi - our Company emails with company Domain are going into SPAM. All the records check out fine. Can someone help?
May I ask what is your domain name?
May I ask, did you create an
A mail record (pointed to your origin host / server IP) on the DNS tab of your Cloudflare dashboard for your domain name?
- or rather you are using a CNAME approach, if so ?
If yes, may I ask was it proxied or rather (DNS-only)?
MX record should point to a hostname such as
A type record for that hostname should be set to (DNS Only).
Kindly, consider reading the article from belove under the section “ Best practices for MX records on Cloudflare → Follow these guidelines to ensure successful delivery of your mail traffic: ”.
I would suggest looking into below articles how to propperly setup e-mail configuration to make sure it works while your domain is using Cloudflare and is being proxied ( cloud):
I would also suggest below article, thanks to @Judge :
Sharing here a post of a useful tools for online functionality testing of your e-mail server:
In your e-mail client (MS Outlook, Mozilla Thunderbird, Apple mail, etc.), for the receiving/sending (POP/IMAP/SMTP) server do not forget to set to
Otherwise, you might be using some 3rd-party e-mail provider like Google Workspace, Microsoft 365, etc.?
Hi - Chirpyest.com