Could someone help me to understand and fix the unavailability of email on my domain ?
Thank you for asking.
I am sorry to hear you are experiencing an issue with receiving and/or sending e-mails while using Coudflare for your domain name.
Please share some more feedback information in your next reply like domain name and/or DNS records you’re having, etc.
Kindly, see below suggestions and tips for troubleshooting.
MX record should point to a hostname such as
CNAME ) type record for that hostname should be set to (DNS Only).
Furthermore, if you recently moved your domain to your Cloudflare account, I could try to troubleshoot at first sight without knowing anything other as it could be related to either:
- Wrongly setup e-mail related DNS records at the DNS tab of Cloudflare dashboard for your domain name
- Possibly missing some TXT /CNAME records (for SPF , DKIM, DMARC if so?)
- You are using a hostname like
yourdomain.comwhich is (proxied) rather than the unproxied (DNS-only) like
mail.yourdomain.com(possible this one not existing or is instead of being ) at the DNS tab of Cloudflare dashboard, in your e-mail client for sending/receiving server (MS Outlook, Mozilla Thunderbird, etc.)
May I suggest checking below article if your e-mail records (usually the A mail and the MX record) are configured properly while you are using Cloudflare for your domain name:
Thank you very much @fritex.
Your Email Troubleshooting Tutorial help me to fix the issue. Now I can receive and send email.
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