Email spam issue

Hi Community

One of my sites on Cloudflare, hosted with GoDaddy, gives this error when trying to send mails:

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

Any help would be appreciated

Thank you

That is not something that the Cloudflare Community can assist you with, and even if it were, you have not provided enough detail.

I reccomend that you inquire with your email service provider.

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Hi

This was the full message, Cloudflare didn’t allow it in the initial topic:

This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [[email protected]](mailto:[email protected]) host [sxb1nlsmtpcp-v01.prod.sxb1.secureserver.net](http://sxb1nlsmtpcp-v01.prod.sxb1.secureserver.net/) [92.204.64.10] SMTP error from remote mail server after end of data: 552 5.2.0 UTKNp684t5caqUTKNpOSOl :CPANEL: Access to this mail system has been blocked for [[email protected]](mailto:[email protected]) due to spam activity. Spam was seen coming from this account, and possibly other scripts running in it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block. Reporting-MTA: dns; [n3plcpnl0189.prod.ams3.secureserver.net](http://n3plcpnl0189.prod.ams3.secureserver.net/) Action: failed Final-Recipient: rfc822;[[email protected]](mailto:[email protected]) Status: 5.0.0 Remote-MTA: dns; [sxb1nlsmtpcp-v01.prod.sxb1.secureserver.net](http://sxb1nlsmtpcp-v01.prod.sxb1.secureserver.net/) Diagnostic-Code: smtp; 552 5.2.0 UTKNp684t5caqUTKNpOSOl :CPANEL: Access to this mail system has been blocked for [[email protected]](mailto:[email protected]) due to spam activity. Spam was seen coming from this account, and possibly other scripts running in it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.

Nothing in that error has anything to do with Cloudflare. You need to contact your email relay service provider.

1 Like

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