What is the name of the domain?
siroccomanagement.com
What is the issue you’re encountering
Emails won’t go through to icloud after setting up zoho to send emails for billing
What steps have you taken to resolve the issue?
Added DNS record for icloud
What feature, service or problem is this related to?
DNS records
You currently have 2 SPF records, which is not allowed. You need to combine both records into one:
v=spf1 include:sender.zohobooks.com include:icloud.com ~all
Or better:
v=spf1 include:sender.zohobooks.com include:icloud.com -all
Also, you need to decide where to receive email, Zoho or iCloud. You can’t have MX records for both.
If you want to receive emails to both services, one of them needs to use a subdomain.
That fixed it! I really appreciate your help.
1 Like