Email sessions not appearing

What is the name of the domain?

What is the error number?

None - no error message

What is the error message?

None

What is the issue you’re encountering

Email sessions under “Activity Log” on the “Email Routing” screen does not show any email sessions beyond 24 hours even when selecting the “Previous 7 days” from the drop down menu. Only the most recent email activity appears even though I know there has been more email activity in the last 7 days than what is shown.

What steps have you taken to resolve the issue?

It’s an ongoing issue since I started using Email routing

What are the steps to reproduce the issue?

Select your domain, Select Email on the left panel, select Email Routing, under Activity Log, select “Previous 7 days” from the drop down menu.

Only email sessions from the previous 24 hours appear, not from the past 7 days.

I’ve had this happen before—email sessions not showing up in Cloudflare’s dashboard. In my case, it was a DNS issue: the MX and SPF records looked fine, but the routing wasn’t fully propagated. Make sure your domain is verified and that no old DNS entries are conflicting. Also check if catch-all is enabled; that sometimes causes visibility quirks.