Email sent from my routed address goes to Spam

Hello,

I have a routed email adress set in Cloudflare. The address is routed to a gmail mail account.

When i send a mail from gmail using the from address set to my Cloudflare routed adress, the mail usually goes to the recipient spambox.

I can see the following in the headers:

Authentication-Results: spf=pass (sender IP is 209.85.215.174)
 smtp.mailfrom=gmail.com; dkim=none (message not signed)
 header.d=none;dmarc=fail action=none header.from=psychomot.pro;compauth=fail
 reason=001

any pointer ?

Cloudflare email routing does not provide any way to send emails so you will need to address this with your sending provider. You can then add the relevant records to your Cloudflare DNS.

The sending provider is gmail smtp.

I have set spf acordingly and dmarc is set to none.
However it looks like dmarc fail ?

If this is the same issue as you reported in Email routed goes to Spam, then it simply looks like Microsoft is deciding to put the message in the Spam/Junk folder.
There’s not much you can do about this. In fact, there’s nothing you can do about this.
Note that you are sending via Google, but your SPF record lists only “include:zoho.eu”, so you may want to include google in there as well…

Hello,

I have a domain (psychomot.pro) with email routed to a gmail mailbox.
Most of the time, email sent from Gmail with the From: adress set to the routed domain end up in “Spam”.

Here is the headers of one this email sent to an offrice 365 mailbox (which ended in spambox):

Essayez-le maint...Redemander plus tardNe plus afficher
Test envoi mail
Anna Trinquier-Gros - Psychomotricienne <[email protected]>
Bonjour, 
Ceci est un test
Received: from VI1P194MB0621.EURP194.PROD.OUTLOOK.COM (2603:10a6:800:15a::18)
 by PAXP194MB1326.EURP194.PROD.OUTLOOK.COM with HTTPS; Fri, 22 Jul 2022
 05:22:14 +0000
Received: from DU2PR04CA0010.eurprd04.prod.outlook.com (2603:10a6:10:3b::15)
 by VI1P194MB0621.EURP194.PROD.OUTLOOK.COM (2603:10a6:800:15a::18) with
 Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5458.19; Fri, 22 Jul
 2022 05:22:12 +0000
Received: from DB5EUR01FT102.eop-EUR01.prod.protection.outlook.com
 (2603:10a6:10:3b:cafe::17) by DU2PR04CA0010.outlook.office365.com
 (2603:10a6:10:3b::15) with Microsoft SMTP Server (version=TLS1_2,
 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.5458.19 via Frontend
 Transport; Fri, 22 Jul 2022 05:22:12 +0000
Authentication-Results: spf=pass (sender IP is 209.85.215.174)
 smtp.mailfrom=gmail.com; dkim=none (message not signed)
 header.d=none;dmarc=fail action=none header.from=psychomot.pro;compauth=fail
 reason=001
Received-SPF: Pass (protection.outlook.com: domain of gmail.com designates
 209.85.215.174 as permitted sender) receiver=protection.outlook.com;
 client-ip=209.85.215.174; helo=mail-pg1-f174.google.com; pr=C
Received: from mail-pg1-f174.google.com (209.85.215.174) by
 DB5EUR01FT102.mail.protection.outlook.com (10.152.5.35) with Microsoft SMTP
 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
 15.20.5458.17 via Frontend Transport; Fri, 22 Jul 2022 05:22:12 +0000
Received: by mail-pg1-f174.google.com with SMTP id 12so3323254pga.1
        for <[email protected]>; Thu, 21 Jul 2022 22:22:12 -0700 (PDT)
X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=1e100.net; s=20210112;
        h=x-gm-message-state:mime-version:from:date:message-id:subject:to;
        bh=+dRTcRB1C6fgZp94EjeQhXHHNGnJ4QauqL/wXVqyXBA=;
        b=YgJMhythpKY3L5qaLJOkZx0zCKA513wX1B4eUsMociHnUmOYpcWPKjtzMxUC4EKubV
         0r0zzF6TZe8GYJ+h5pNEJO1knSPj4ItZPcqATlAxVNNjGYow3n+yzGCircCTWcuQGk6b
         fIm3vH9mpbNHQNCQaySCFu+Qacg2BqX8WHK9fQLEzTUifNJI4H8DSdkuOuIUJqVN0U5Z
         OkX/K4Kr+k5Rh4/zr9gvnCBiAFwcsYBL99rl0XhMHzwt8UJ+CY4DBJX4/HoqwHzjcoP3
         X0uQolh4Xx3YtbZ25yGmafu4if3tgVaQNNl6GjPvJN9jL/PmKAXbmcAXzeQWRodH04Gr
         Uz5Q==
X-Gm-Message-State: AJIora9/GR+gk3ICoyLVe6kJhD2lbyYVq1Qr2ZRwS3xJ1eUS6XYSxytj
	6XDiyzUK4MDEnRvApwLYDAru9RLZN6/4Lg==
X-Google-Smtp-Source: AGRyM1v2cxFfEtgYH3VYAjyskLGw26gwye0N9Hp4/gXY81LRHYdb13dZqRngB5BF2KXF7NIFyu10yw==
X-Received: by 2002:a63:e044:0:b0:419:be58:463b with SMTP id n4-20020a63e044000000b00419be58463bmr1611641pgj.504.1658467330142;
        Thu, 21 Jul 2022 22:22:10 -0700 (PDT)
Return-Path: [email protected]
Received: from mail-pl1-f173.google.com (mail-pl1-f173.google.com. [209.85.214.173])
        by smtp.gmail.com with ESMTPSA id l18-20020a170903121200b0016cd74e5f87sm2647818plh.240.2022.07.21.22.22.09
        for <[email protected]>
        (version=TLS1_3 cipher=TLS_AES_128_GCM_SHA256 bits=128/128);
        Thu, 21 Jul 2022 22:22:09 -0700 (PDT)
Received: by mail-pl1-f173.google.com with SMTP id p8so3675820plq.13
        for <[email protected]>; Thu, 21 Jul 2022 22:22:09 -0700 (PDT)
X-Received: by 2002:a17:902:f68c:b0:16c:4eb6:913c with SMTP id
 l12-20020a170902f68c00b0016c4eb6913cmr1930550plg.2.1658467329446; Thu, 21 Jul
 2022 22:22:09 -0700 (PDT)
MIME-Version: 1.0
From: Anna Trinquier-Gros - Psychomotricienne <[email protected]>
Date: Fri, 22 Jul 2022 07:21:57 +0200
X-Gmail-Original-Message-ID: <[email protected]om>
Message-ID: <[email protected]om>
Subject: Test envoi mail
To: =?UTF-8?Q?Timoth=C3=A9e_Gros?= <[email protected]>
Content-Type: multipart/alternative; boundary="0000000000000b1b0205e45e04fb"
X-MS-Exchange-Organization-ExpirationStartTime: 22 Jul 2022 05:22:12.1759
 (UTC)
X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit
X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000
X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit
X-MS-Exchange-Organization-Network-Message-Id:
 31e00bf9-e31b-4289-b214-08da6ba221c4
X-EOPAttributedMessage: 0
X-EOPTenantAttributedMessage: ff7b9ecf-f456-4fa1-9411-24ba9425208b:0
X-MS-Exchange-Organization-MessageDirectionality: Incoming
X-MS-PublicTrafficType: Email
X-MS-Exchange-Organization-AuthSource:
 DB5EUR01FT102.eop-EUR01.prod.protection.outlook.com
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Office365-Filtering-Correlation-Id: 31e00bf9-e31b-4289-b214-08da6ba221c4
X-MS-TrafficTypeDiagnostic: VI1P194MB0621:EE_
X-MS-Exchange-AtpMessageProperties: SA|SL
X-MS-Exchange-Organization-SCL: 5
X-Forefront-Antispam-Report:
 CIP:209.85.215.174;CTRY:US;LANG:fr;SCL:5;SRV:;IPV:NLI;SFV:SPM;H:mail-pg1-f174.google.com;PTR:mail-pg1-f174.google.com;CAT:SPOOF;SFS:(13230016)(4636009)(6916009)(7636003)(83170400001)(6666004)(42186006)(58800400005)(564344004)(55446002)(7596003)(356005)(336012)(7116003)(33964004)(26005)(3480700007)(9686003)(5660300002)(1096003)(42882007)(22186003)(8676002)(55480200007);DIR:INB;
X-Microsoft-Antispam: BCL:0;
X-MS-Exchange-CrossTenant-OriginalArrivalTime: 22 Jul 2022 05:22:12.1290
 (UTC)
X-MS-Exchange-CrossTenant-Network-Message-Id: 31e00bf9-e31b-4289-b214-08da6ba221c4
X-MS-Exchange-CrossTenant-Id: ff7b9ecf-f456-4fa1-9411-24ba9425208b
X-MS-Exchange-CrossTenant-AuthSource:
 DB5EUR01FT102.eop-EUR01.prod.protection.outlook.com
X-MS-Exchange-CrossTenant-AuthAs: Anonymous
X-MS-Exchange-CrossTenant-FromEntityHeader: Internet
X-MS-Exchange-Transport-CrossTenantHeadersStamped: VI1P194MB0621
X-MS-Exchange-Transport-EndToEndLatency: 00:00:02.0974934
X-MS-Exchange-Processed-By-BccFoldering: 15.20.5458.019
X-Microsoft-Antispam-Mailbox-Delivery:
	ucf:0;jmr:0;auth:0;dest:J;OFR:SpamFilterAuthJ;ENG:(910001)(944506458)(944626604)(920097)(930097)(3100021);RF:JunkEmail;
X-Microsoft-Antispam-Message-Info:
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 =?us-ascii?Q?ZEVAE2W2WuV+tauK45cwEnqROwcDxtcS7icOKYhvjEiGjSUxRkR7QT++Qu/8?=
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 =?us-ascii?Q?6wrnvxPgypNAPIERzlZQSyGz2ThP3Ga2xYbnC0MDXk+h/rYSidRT6O/3Haeu?=
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my DMARC record is set to p=none
my SPF record looks ok.

What can i do to avoid that ?

Hello,

I solved the probleme by moving to a zoho account.
Apparently, the fact that my gmail account was sending mail on behalf of another domain was suspicious for some recipients.

Yes, using Gmail to send mail “on behalf of” another domain is always going to look some degree of spammy, even with a p=NONE dmarc record.

In testing I did, deleting the DMARC record entirely resulted in better treatment than p=NONE but then of course you’re wide open for anybody to spoof e-mails from your domain

using a proper outbound e-mail provider is definitely a better solution (if you can justify the cost)

1 Like

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