What is the name of the domain?
cchr.org.il
What is the issue you’re encountering
Email routing tab not present
What steps have you taken to resolve the issue?
In the UI I open the email tab, but it only shows “Email security”.
On other domains it shows email routing, but not in this domain’s UI
What are the steps to reproduce the issue?
clicking the nav bar
Screenshot of the error
Is it now compulsory to have an “Area 1” subscription to add email routing?
fritex
August 21, 2024, 1:44pm
3
May I ask if this particular domain is under someone else’s Cloudflare account?
Are you the Super Administrator?
Have you tried to log out, clear cache & cookies, then log in?
How about using a different Web browser (just in case)?
domains72:
compulsory
As far as I know, not.
1 Like
Ah!!
yes, I am a sub-acocunt user.
I thought I had all access, but apparently I am not super-admin.
Thank you for the suggestion - I will contact the SuDo user and update here
2 Likes
system
Closed
August 23, 2024, 2:03pm
5
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