Email Routing Refuses to unlock

What is the name of the domain?

aistaffingsolutionconsultantscom

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

Email routing refuses to unlock

What steps have you taken to resolve the issue?

Cannot delete the mx records so i can add new ones for microsoft because the email records are locked, and the re is no “disable” just “disabling” which does absolutely nothing, just pinwheels for 3 seconds and just still locked, i can sit all day clicking it and nothing happens

What feature, service or problem is this related to?

Mail records

What are the steps to reproduce the issue?

Click disable and watch nothing happen

Currently I’m seeing MX records for outlook, not Cloudflare. Were you able to disable email routing?