Email routing not confirming setup

General Email Routing
1

What is the name of the domain?

What is the error number?

Duplicated Zone rule

What is the error message?

Duplicated Zone rule

What is the issue you’re encountering

Email routing won’t set up

What steps have you taken to resolve the issue?

I went to setup an info@ to forward to a gmail account. Went into gmail account and verified the email. Came back to Email Routing area in Cloudflare and nothing happens.
Try to set up the account again and it states “duplicated zone rule”. Go back to gmail to reconfirm email to try again and nothing happens.

What are the steps to reproduce the issue?

I went to setup an info@ to forward to a gmail account. Went into gmail account and verified the email. Came back to Email Routing area in Cloudflare and nothing happens.
Try to set up the account again and it states “duplicated zone rule”. Go back to gmail to reconfirm email to try again and nothing happens.

2

Hi! Found an old post where there’s a user posting regarding the same issue and his solution seemed to work for a few other users.

Please refer to: Email Routing Error: Duplicated Zone Rule (Code:2014) - #9 by mondracode

He solved it by creating a new forward:

Click Get Started > click “skip” > creating a new redirect > different from the first one ([email protected]) and configuring the DNS.

You should then be able to see both redirections you created.

Hope it helps!

Lino