Email Routing Issues with Cloudflare: Trouble Receiving Messages 2 Specific Address

General Email Routing
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I’m using Cloudflare’s routing service, but I’m having trouble getting emails to a couple of my routing addresses from anyone. Even though I’ve set these addresses to specific ones, it’s not working like it should.

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You can:

  • Check your DNS record, are their properly configured?
  • Did you turn on proxy mode for this mail DNS record? Do not turn on proxy mode for this mail related DNS record.
  • Verify that your MX records are correctly pointing to mx.cloudflare.net.
  • Check that your DNS TXT records for SPF and DMARC are properly set up.
  • Ensure that the email routing rules in your Cloudflare dashboard are correctly configured to forward to the intended destination email addresses.
  • Do you have multiple SPF record? Having multiple sender policy framework (SPF) recordsOpen external link on your account is not allowed, and will prevent Email Routing from working properly.

You can read more at Troubleshooting email issues · Cloudflare DNS docs.

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