Email Routing Errors with 550 5.1.1 Address does not exist for Catch-All routing

[roberto12]

What is the name of the domain?

Please Log In

What is the error number?

550 5.1.1

What is the error message?

Address does not exist

What is the issue you’re encountering

Email bounces with error message for any address that should fall into the catch-all routing rule

What steps have you taken to resolve the issue?

Looked for similar solutions in other posts like Email routing beta: 550 5.1.1 Domain does not exist
but for some reason the toggle/status on the Cloudflare dashboard shows as loading forever and never reveals the current status, which I assume is “enabled”, but prevents me from trying to disable and enable it again to see if that would fix the issue.

What are the steps to reproduce the issue?

Email [email protected]

Screenshot of the error

[sufi]

Hello,

Since the UI seems to be stuck for you, you can try the Cloudflare API to disable and re-enable Email Routing: Cloudflare API | Email Routing

you can use the following endpoint:

POST zones/{zone_id}/email/routing/disable

This endpoint deactivates email routing for your domain and deletes the related MX records.

[roberto12]

I disabled routing through the UI using Delete and Disable function and then proceeded to enable it again recreating the MX records but the UI still shows that ever loading status and all of the catch all messages bounce rejected before hitting our worker.