Email routing died

I have basic cloudflare service which keeps going down. this failure started 7/5/2023 for 3-4 hours, and has gone down again. emails fail to deliver and websites fail to load on the client. the server services are up.

is there a way to get resolution to this problem without paying through the nose? how much is a support ticket? this may be a ddos attack or some other sophisticated attack.

Unlikely. Domain? Errors?

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