Email requests routed to workers are all dropped, including one that once worked

Developers
1

For Workes & Pages, what is the name of the domain?

appears.blue

What is the error message?

Message ID Bu4cL0xCqo9w

What is the issue or error you’re encountering

Emails sent to [email protected] are dropped

What steps have you taken to resolve the issue?

I temporarily changed the email address to route to (forward to) another email address, and that worked. When I switched it back to route to my worker, it continued to fail with emails being dropped.

What are the steps to reproduce the issue?

Send an email to [email protected], which is configured to route to the everyoneappearsblue worker. The worker never receives the email and this is shown in the logs:

Bu4cL0xCqo9w
*************@gmail.com
[email protected]
23 minutes ago
Dropped
SPF status
pass
DMARC status
none
DKIM status
pass

3

I think this was related to a service outage, it’s working now.

4

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