What is the name of the domain?
sindromepostssri.org
What is the issue you’re encountering
Email is not working. I think this might be due to something related to cloudflare.
What steps have you taken to resolve the issue?
using the email within cpanel doesn’t work. I don’t have much knowledge in web development, so I have not much idea how to approach the issue. I’m using WHM, cpanel, wordpress and cloudflare (for the domain).
This domain isn’t registered.
Its sindromepostisrs.org
Sorry, I typed it wrong. Dont know how to edit main post, though.
You don’t seem to have any email related DNS records.
Did you only start using Cloudflare recently?
Yes. Im very new to this. Should I set up an email DNS record? according to cpanel:
Ok, start by doing the following:
Create an A record with name mail
and your server IP (DNS-Only)
Create an MX record with name @
and target mail.sindromepostisrs.org
Create a TXT record with name @
and value v=spf1 mx -all
2 Likes
Done. Is the server Ip the “shared Ip address” found in cpanel?
Thank you very much for your help!
Probably.
I see you already created the mail record. I forgot to mention that it should be DNS-Only instead of proxied. Please change that.
1 Like
Laudian
January 19, 2025, 9:08pm
10
Can you try sending/receiving emails?
Thank you very much. Is working now. It works in the cpanel email service. However, Its not working in outlook. I cant even add the account via IMAP.
Laudian
January 19, 2025, 9:14pm
12
In Outlook, you now need to use mail.sindromepostisrs.org
as the server address to add it.
Its not working I already tried adding that to the incoming and outgoing server. Also I made sure I had the correct ports as displayed in cpanel.
Laudian
January 19, 2025, 9:26pm
14
If it works in cPanel, there’s no reason it shouldn’t also work in Outlook.
Its not working.
I also tried resetting the password.
Okay. it worked now. I restarted outlook, dont know if that was what fixed the issue. Thank you very much!!! ill mark your reply as the solution!
1 Like
system
Closed
January 21, 2025, 9:34pm
17
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