Email not working at all

I am getting a bounce back message each time I try sending a message to and from the acct. I spoke with my domain service provider and they are unable to rectify the issue. They directed me back to cloudflare. My A record name is mail and it is pointing to my IP address. The proxy status is also has a grey cloud. My Mx record name is (changes to the domain automatically when I put @) and that is pointing to

Why would they do that? If you’re getting a bounce message, it means you’re connecting to your mail server.

What’s the specific bounce message?

That’s definitely not Cloudflare. There’s a mail connection to your mail server, but it’s not working. Please show that error to your mail host and ask them to help fix your email account.


This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.