Email not syncing with my devices

#1

after adding my site to cloudflare my emails have stopped syncing to my devices…i deleted the email account and set it up over and over…is there something i’m missing?

#2

It usually isn’t an issue with Cloudflare, but where are you connecting to? If it’s a subdomain on your domain, is it :grey: in the DNS settings?

#3

its not a subdomain…i can see the CNAME for mail is :grey:, do i activate that

#4

No no, don’t do that.

What address do you add in the mail settings? Is that under your domain?

#5

yes… [email protected] mydomain.com

#6

Not the email address, the IMAP/POP/SMTP server address.

#7

sorry mail.mydomain.com

#8

And that record exists in Cloudflare and has proxying off (:grey:)?

#9

do you mean this

#10

Yes, the issue is that :orange:, click on it and everything will be fine.

1 Like
#11

okk…thanks

closed #12

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