Email not syncing with my devices


#1

after adding my site to cloudflare my emails have stopped syncing to my devices…i deleted the email account and set it up over and over…is there something i’m missing?


#2

It usually isn’t an issue with Cloudflare, but where are you connecting to? If it’s a subdomain on your domain, is it :grey: in the DNS settings?


#3

its not a subdomain…i can see the CNAME for mail is :grey:, do i activate that


#4

No no, don’t do that.

What address do you add in the mail settings? Is that under your domain?


#5

yes… [email protected] mydomain.com


#6

Not the email address, the IMAP/POP/SMTP server address.


#7

sorry mail.mydomain.com


#8

And that record exists in Cloudflare and has proxying off (:grey:)?


#9

do you mean this


#10

Yes, the issue is that :orange:, click on it and everything will be fine.


#11

okk…thanks