550 5.1.1 Address does not exist
550 5.1.1 Address does not exist
After my upgrade from the free plan, email is not working.
DNS records
550 5.1.1 Address does not exist
550 5.1.1 Address does not exist
not recieving verifacation email after dns migration for proxy
revert back to hostgator name servers & email works!
Mail records
after reverting back to hostgator name servers, all of my email addresses work.
Note that Cloudflare Email Routing (which you’ve enabled for your domain) merely forwards incoming emails to an existing email account you have elsewhere. It’s not a full-service email, cannot be used to send emails at all, and this is not what will make your existing email work.
If you have email service from Hostgator (or some other provider), you shouldn’t be using Cloudflare’s Email Routing, to begin with – unless you know what you’re doing.
So the big question before we can offer any assistance: do you intend to use Cloudflare’s Email Routing going forward? Or are you simply trying to get your existing (Hostgator?) email service to work?
If you want to continue to use your existing email service, you should completely disable Cloudflare’s email routing, remove all the email-related DNS records automatically added by Cloudflare, and instead add the necessary DNS records for your existing email provider.
Then the real question is, why does Cloudflare offer this service, and after Cloudflare imported my DNS, & MX records I am getting errors:
mx.cloudflare.net rejected your message to the following email addresses:
That means Cloudflare is AT FAULT here!!!
So if you can’t suggest a fix for your issues, the next question… how do I get a refund???
I would LOVE to help you.
That’s why I asked you to confirm which email service you’d like to set up your domain to use: Cloudflare Email Routing --OR-- your Hostgator’s email. I even told you where to start from if your goal is to use Hostgator’s email service.
But I got no answer to this basic question, so there’s nothing more I can add to this conversation.
Please see: Self-Serve Subscription Agreement
4.3 No Refunds
FEES ARE NONREFUNDABLE. YOU WILL BE BILLED IN FULL FOR THE SUBSCRIPTION TERM IN WHICH YOU CANCEL AND NO REFUNDS WILL BE PROVIDED FOR THE UNUSED PORTION OF SUCH SUBSCRIPTION TERM. Following any cancellation, however, you will continue to have access to the Paid Services through the end of your current Subscription Term (except with respect to Services subject to usage-based billing). We may, in our sole discretion, provide a refund, discount, or credit (“Credits”) to you in a specific instance, however the provision of Credits in a specific instance does not entitle you to Credits in the future for similar instances or obligate us to provide additional Credits.
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