Email is going to recipient spam. Updated DKIM but no work. Rackspace is email host

What is the name of the domain?

What is the error message?

No error message - Mail is just not going to inbox

What is the issue you’re encountering

Every email I send goes to recipient spam

What steps have you taken to resolve the issue?

Updated DKIM per Rackspace advice

What are the steps to reproduce the issue?

Every single email I send goes to spam. Keep testing and it will not go to inbox.

Welcome to the Cloudflare Community. :logodrop:

Other than publishing the DNS records that you provide, Cloudflare has no involvement with your email. This means that beyond checking to verify that you have published any records that you choose to share with us, there is little else that the community can offer to assist you with inbox placement.

Your domain appears to have both a valid SPF and DMARC record, even if the DMARC record lacks enforcement provisions due to the policy of none and has a sub-optimal rua that appears to be little more than a mailbox. If you would like your DKIM records confirmed, you will need to share your DKIM selectors.

It is entirely possible to have valid DMARC, DKIM and SPF and still have your email wind up in spam quarantine. You may want to look into other online tools like those offered by dmarcian and mail tester.

Using an online DMARC aggregation service, such as dmarcian, tends to produce more useful and readily accessible results from DMARC reports than trying to wrangle those XML files by hand.