Email down after switching Name Servers to Cloudflare

Help please!

I switched the name servers from Siteground to Cloudflare.

It appears that Cloudflare pulled over all the existing DNS records from Siteground, but for some reason my email has stopped working. Help help!!

If I may just add a note, last month I moved 4 domains/websites from SiteGround to Cloudflare.

  • they were not using Cloudflare integration so all went smooth way …

May I suggest checking below article if your e-mail records (usually the A mail :grey: DNS record and the MX record - which should be pointed to that A mail unproxied :grey: DNS-only) are configured properly while you are using Cloudflare for your domain name:

Otherwise, you could be using a hostname in your e-mail client/reader like which is :orange: (proxied) rather than the unproxied :grey: (DNS-only) like, so please consider checking your e-mail client for incoming/outgoing server (MS Outlook, Mozilla Thunderbird, etc.).

It is also possible this DNS record was not added within the process when you added your domain name to your Cloudflare account, while Cloudflare scanned your DNS records, or it is there, but it is :orange: instead of being :grey:) at the DNS tab of Cloudflare dashboard.

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