Email cofiguration


#1

When I do a test signup through my sites newsletter I’m not receiving a confirmation email. Could this be the reason?-
CNAME email is an alias of email.secureserver.net Automatic (gray cloud stating “dns only”)

Thank you


#2

Are you able to receive email from other services, or are you having issues with sending email from your newsletter sign up form?


#3

having issues with sending email from newsletter sign up. Thanks.


#4

Check to see if your application has error logs or anything else regarding SMTP errors, and make sure the SMTP configuration is properly set up in the application.


#5

thanks for the help Judge… and where exactly am I looking? the site is on wordpress am I looking in the newsletter plugin? sorry im new at this…


#6

So I tried to do something different I have a membership plugin on this site as well so I went to signup and this is the confirmation sent to my admin email:

<div style="max-width: 560px;padding: 20px;background: #ffffff;border-radius: 5px;margin:40px auto;font-family: Open Sans,Helvetica,Arial;font-size: 15px;color: #666;">

<div style="color: #444444;font-weight: normal;">

<div style="text-align: center;font-weight:600;font-size:26px;padding: 10px 0;border-bottom: solid 3px #eeeeee;"></div>

<div style="clear:both"></div>

</div>

<div style="padding: 0 30px 30px 30px;border-bottom: 3px solid #eeeeee;">

<div style="padding: 30px 0;font-size: 24px;text-align: center;line-height: 40px;">Chris Green has just created an account on .</span></div>

<div style="padding: 10px 0 50px 0;text-align: center;">To view their profile click here: https://www.dudleylawnyc.com/user/chris100/</div>

<div style="padding: 0 0 15px 0;">

<div style="background: #eee;color: #444;padding: 12px 15px; border-radius: 3px;font-weight: bold;font-size: 16px;">Here is the submitted registration form:<br /><br />

form_id: 4<br />date submitted: 15 Aug 2018 03:33<br />user_login: chris100<br />first_name: chris<br />last_name: green<br />user_email: [email protected]<br />

</div>

</div>

</div>


#7

So I tried to do something different I have a membership plugin on this site as well so I went to signup and this is the confirmation sent to my admin email:

<div style=“max-width: 560px;padding: 20px;background: #ffffff;border-radius: 5px;margin:40px auto;font-family: Open Sans,Helvetica,Arial;font-size: 15px;color: #666;”>

<div style=“color: #444444;font-weight: normal;”>

<div style=“text-align: center;font-weight:600;font-size:26px;padding: 10px 0;border-bottom: solid 3px #eeeeee;”></div>

<div style=“clear:both”></div>

</div>

<div style=“padding: 0 30px 30px 30px;border-bottom: 3px solid #eeeeee;”>

<div style=“padding: 30px 0;font-size: 24px;text-align: center;line-height: 40px;”>Chris Green has just created an account on .</span></div>

<div style=“padding: 10px 0 50px 0;text-align: center;”>To view their profile click here: https://www.dudleylawnyc.com/user/chris100/</div>

<div style=“padding: 0 0 15px 0;”>

<div style=“background: #eee;color: #444;padding: 12px 15px; border-radius: 3px;font-weight: bold;font-size: 16px;”>Here is the submitted registration form:<br /><br />

form_id: 4<br />date submitted: 15 Aug 2018 03:33<br />user_login: chris100<br />first_name: chris<br />last_name: green<br />user_email: [email protected]<br />

</div>

</div>

</div>


#8

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