Email block even with mc pointed to DNS only record

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error message?

Undelivered Mail Returned to Sender

What is the issue you’re encountering

emails are blocked if A record is proxied. The MX record points to a DNS only record and only if I turn off the proxy for main record emails are reaching the destination

What steps have you taken to resolve the issue?

reset SPF, DKIM, DMARC

What feature, service or problem is this related to?

DNS records

2

Hi there,

Email DNS records need to be unproxied.
We would recommend you to check this link to understand how to setup email DNS records:

Please let us know if you have any further questions!

5

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