Email account still visible after deletion

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1

What is the name of the domain?

example.com

What is the error number?

I deleted an email account but it is still visible in all accounts. It is not visible under ‘manage accounts’ but it is still a selectable option under all accounts. How can I remove it from the ‘all accounts’ list completely? Does it just take time to update?

What is the error message?

I deleted an email account but it is still visible in all accounts. It is not visible under ‘manage accounts’ but it is still a selectable option under all accounts. How can I remove it from the ‘all accounts’ list completely? Does it just take time to update?

What is the issue you’re encountering

I deleted an email account but it is still visible in all accounts. It is not visible under ‘manage accounts’ but it is still a selectable option under all accounts. How can I remove it from the ‘all accounts’ list completely? Does it just take time to update?

What steps have you taken to resolve the issue?

I deleted an email account but it is still visible in all accounts. It is not visible under ‘manage accounts’ but it is still a selectable option under all accounts. How can I remove it from the ‘all accounts’ list completely? Does it just take time to update?

In what area can we help you?

I don’t know

2

Hello mattonline147,

It is still appearing due to the fact that your e-mail address is still associated with the account as you can see on the Manage Account - Members section.

Have our documentation to understand the fundamentals:

Cheers!

3

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