Eligible for domain transfer but 'shows' transfer is unsupported?

I have a few domains with CF, some paid and some on Free plan.

Those plans all show as ‘unsupported’ and I can’t initiate a transfer OUT – i.e. can’t generate/ access the authorization key for the new provider.

I meet all the criteria (age etc) ----

Can anyone please advise? These domains cannot be held hostage here, right? or what am I doing wrong? These domains were PURCHASED elsewhere originally and then transferred INTO CF.

I need to transfer one of them out urgently. Many thanks

If you look at TLD Policies, you’ll see that neither .com.au nor .ai are supported by Cloudflare Registrar.

So I’m quite sure that none of these domain were transferred to Cloudflare in the first place and are still with whatever company you initially bought them from.

Whether you want to remove the site from Cloudflare or move it to a different registrar, that’s something to do at your current registrar.


Domains are no listed on registrars where purchased. Just here. And I have successfully used/ pointed records to where website was hosted…
They are listed here — as per image. And I can access / work with them, so can’t be that, I don’t think

What’s one of the domains?

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No, they cannot be.

Yes, whois shows the Domain Registrar

You added the websites (zones) to cloudflare, you did not change the registrar to cloudflare registrar. You could not do that for the reasons @Laudian identified, those TLDs are not supported.

The screen you shared is to transfer domains in to Cloudflare registrar. Those TLDs you shared are not supported.

I guess that leads to the next question of what exactly you’re looking to accomplish? You do have a couple of recent domain names in cloudflare registrar but those are not yet eligible for transfer out.


S for instance the domain harrysfencing.com.au was purchased at Crazy Domains. It is no longer listed there ---- I transferred to CF — and had a site hosted elsewhere. I have since initiated a transfer to Hostinger, using my Account ID instead of some secret key. Not sure if a transfer will happen?

You may no longer use their nameservers, but that domain is still registered through Crazy Domains.

Registry Domain ID: D407400000134352653-AU
Registrar WHOIS Server: whois.auda.org.au
Registrar URL: https://www.crazydomains.com.au/contact/
Last Modified: 2023-10-02T10:52:53Z
Registrar Name: Web Address Registration Pty Ltd
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +93.9982123153
Reseller Name:
Status: serverRenewProhibited https://identitydigital.au/get-au/whois-status-codes#serverRenewProhibited
Status Reason: Not Currently Eligible For Renewal
Registrant Contact ID: R-030780669-SN
Registrant Contact Name: Dennis Price
Tech Contact ID: C-011773340-SN
Tech Contact Name: Dennis Price
DNSSEC: unsigned
Registrant: Ganador Management Solutions Pty ltd
Registrant ID: ABN 39122150716
Eligibility Type: Company

>>> Last update of WHOIS database: 2023-10-02T22:45:22Z <<<
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Hi - thanks… Funny it appears nowhere in my account to manage… but I will have to take it up with them I suppose. Thanks.Apprecioate the help[.

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