Edge Certificates Not Resetting

Website, Application, Performance Security
1

What is the name of the domain?

What is the error message?

Timed Out Validation (HTTP)

What is the issue you’re encountering

Reset does not work

What steps have you taken to resolve the issue?

The edge certification says “timed out validation” - I have tried disabling universal SSL - waiting 30 minutes and then re-enabling as per the information in the community forums however this method does not work. How do I fix this?

What is the current SSL/TLS setting?

Full

What are the steps to reproduce the issue?

disable universal ssl
wait 30 minutues
re-enable

2

This is happening for all of my websites - not just this one.

When I disable and re-enable - the error messages go back to the way there were prior to when I disabled universal ssl.

3

Domain is not using Cloudflare nameservers at domain registrar, therefrom cannot provision Universal SSL certificate, as for now, for (un)proxied :orange: DNS records:

Name Server: ns1.dreamhost.com
Name Server: ns2.dreamhost.com
Name Server: ns3.dreamhost.com

Helpful article:

That’s quite strange :thinking:

4

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