Edge Certificates: No certificates

[hfutzyv]

What is the name of the domain?

www.rainmos.com

What is the issue you’re encountering

Edge Certificates page says ‘No certificates’ and this has been going on for over 48 hours.

What steps have you taken to resolve the issue?

I tried using an API like this:
curl -X PATCH “https://api.cloudflare.com/client/v4/zones/xxx/ssl/universal/settings” -H “X-Auth-Email: [email protected]” -H “X -Auth-Key: xxx” -H “Content-Type: application/json” --data ‘{“enabled”:true, “certificate_authority”: “google”}’
Regardless of whether I toggle enabled to true or false, or change the type of certificate_authority,
it returns {“result”:{“enabled”:true, “certificate_authority”: “google”}, “success”. true, “errors”:, “messages”:},
but none of them work, I’ve been waiting for more than 12 hours and it still says No certificates.

I also tried Disable Universal SSL in the settings and restarted it, but that didn’t work either!

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Full (strict)

Screenshot of the error

[hfutzyv]

What is the name of the domain?

rainmos.com

What is the error number?

SSL_ERROR_NO_CYPHER_OVERLAP

What is the error message?

SSL_ERROR_NO_CYPHER_OVERLAP

What is the issue you’re encountering

Edge Certificates page says ‘No certificates’ and this has been going on for over 48 hours.

What steps have you taken to resolve the issue?

I tried using an API like this:
curl -X PATCH “xxx” -H “X-Auth-Email: xxx” -H “X -Auth-Key: xxx” -H “Content-Type: application/json” --data ‘{“enabled”:true, “certificate_authority”: “google”}’
Regardless of whether I toggle enabled to true or false, or change the type of certificate_authority,
it returns {“result”:{“enabled”:true, “certificate_authority”: “google”}, “success”. true, “errors”:, “messages”:},
but none of them work, I’ve been waiting for more than 12 hours and it still says No certificates.

I also tried Disable Universal SSL in the settings and restarted it, but that didn’t work either!

[Laudian]

What kind of setup are you using?

I can see that you had a CNAME record for www.rainmos.com to www.rainmos.com.cdn.cloudflare.net previously, but that CNAME record has now been replaced by A records to Cloudflare, which I don’t think would work for a CNAME setup.

[hfutzyv]

thanks,I was using CNAME before but couldn’t get certificates so I tried changing it to A records yesterday and now I’ve changed it back

[sdayman]

Is this on a Business Plan with a CNAME setup?

[cscharff]

rainmos.com is not using Cloudflare nameservers.

[hfutzyv]

No, I use Cloudflare Partner.they use CNAME to point at Cloudflare address

[hfutzyv]

I use Cloudflare Partner.they use CNAME to point at Cloudflare address

[hfutzyv]

Thanks, I was using a CNAME and couldn’t get a certificate so I tried changing to an A record yesterday, it’s been a day since I changed back to a CNAME and I still can’t get a certificate.