Edge Certificate on Pendind Validation status for a long time

What is the name of the domain?

onedzair.com

What is the error message?

ERR_SSL_VERSION_OR_CIPHER_MISMATCH

What is the issue you’re encountering

the edge certificate is not issued and the status is set to “Pending Validation”

What steps have you taken to resolve the issue?

Disable Universal SSL and wait at least a minute. Then, re-enable Universal SSL.

i use plesk
i use positivessl i buy it from plesk store

Screenshot of the error

You have a DNSSEC issue…
https://cf.sjr.org.uk/tools/check?21d6ae66519a446d9c0feb685e8965ae#dns

You need to either disable DNSSEC at your registrar, or enable it at Cloudflare and copy the DS records to your registrar from your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/settings

i use godady
i dont find anything

Here…


i delete them ?

Yes, delete them.

i delete them
and i Disable Universal SSL then i re-enable

@sjr

what should i do next

Just wait. It takes a little time for the DNSSEC change to take effect. Don’t keep enabling/disabling Universal SSL or you may hit the rate limit of the CA which will delay the certificate further.

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thnx a lot


i unpaused now for domaine
i will see if all its ok

i use Full (strict)
i use positivessl

now i have timeout
i cant access to website

@sjr help please

This is not a live chat. Help is often given by users in their own free time, or while working on their day work. Responses may take time or be given by other users.

The 504 grapical error page from Cloudflare means your origin server is returning a 504 to Cloudflare, which it is as below. You will need to fix the problem there. Pause Cloudflare first, fix your origin server (which is working with http but not https), and when it is working properly you can re-enable it again.

HTTP/2 504
server: nginx
date: Thu, 18 Jul 2024 11:03:45 GMT
content-type: text/html
content-length: 160
strict-transport-security: max-age=15768000; includeSubDomains
1 Like

Thank you for the assistance and the reminder about this being a community-driven support forum. I appreciate the help provided on your own time.

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