Edge browser - "your connection to this site is not secure"

#1

Firefox, Chrome, Opera, all agree that my connection is secure.

www.example.com

0 Likes

#3

I figured it would be secure, and apparently it is. I am concerned about what my users see, or not see (i.e. the padlock).

Would you mind editing your post and change the domain name?

fl=16f158
h=www.example.com
ip=107.xx.xx.xx
ts=1549910243.856
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763
colo=IAD
http=h2
loc=US
tls=TLSv1.2
sni=plaintext

0 Likes

#5

There is no padlock, the address shows as https://…

When I click on “i” for information it says:

Be careful here:
Your connection to this website is not encrypted. This makes it easier for some to steal sensitive information like password

Don’t want to draw any unnecessary attention by having the website address out in the open.

0 Likes

#6

0 Likes

#7

I’m not seeing any question posted, nor a domain. If it’s xxis, then it’s not using Cloudflare for DNS, nor does it resolve.

1 Like

#8

www.example.com loads securely and example.com does not. If you are able to share the domain name other folks on this site may be able to assist.

2 Likes

#9

Originally I had my domain posted and Sandro responded very quickly. He asked for the result of the cdn-cga/trace which I posted.

Here is is again, example is a place holder. This test ran against my domain.

fl=16f158
h=www.example.com
ip=107.xx.xx.xx
ts=1549910243.856
visit_scheme=https
uag=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.140 Safari/537.36 Edge/18.17763
colo=IAD
http=h2
loc=US
tls=TLSv1.2
sni=plaintext

Edge browser:
There is no padlock, the address shows as https://…

When I click on “i” for information it says:

Be careful here:
Your connection to this website is not encrypted. This makes it easier for some to steal sensitive information like password

If there is additional troubleshooting that can be done I will post my domain again.

I understand my site is protected, but my users look for the padlock and see it is not there.

1 Like

#10

Since your domain isn’t currently going through Cloudflare, there’s nothing I can suggest. Chrome’s Dev Tools is a great way to track this down.

Another good tool is: https://www.whynopadlock.com/

0 Likes

#11

Without knowing your domain, we can only guess. Under your Cloudflare Crypto page, is Minimum TLS Version set to TLS 1.3? If so, Edge only supports up to 1.2.

0 Likes

#12

Actually I am a paying customer and my site is “on” Cloudflare. This is the result of whynopadlock on Edge, Chrome shows me a padlock.

SSL Connection - Pass

SSL Certificate Info

Certificate Issuer

CloudFlare, Inc.

Certificate Type

CloudFlare Inc ECC CA-2

Issued On

2019-02-08

Force HTTPS

Your webserver is forcing the use of SSL.

Valid Certificate

Your SSL Certificate is installed correctly.

Domain Matching

Your SSL certificate matches your domain name!
Protected Domains:

Signature

Your SSL certificate is using a sha256 signature!

Expiration Date

Your SSL certificate is current. Your SSL certificate expires in 361 days. (2020-02-08)

Mixed Content - Pass

You have no mixed content.

0 Likes

#13

Is https://www.billthis.com/ your domain? if so, it loads fine in Edge and you’ll need to clear your cache.

3 Likes

#14

Clearing cache solved this problem, so simple.

Thank you!

3 Likes

#15

Thanks to all who responded. You were all very fast, just like me site is now on Cloudflare!

3 Likes

closed #16

This topic was automatically closed after 30 days. New replies are no longer allowed.

0 Likes